I’d pretty good service, a great rate, and you may secured an excellent mortgage

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I’d pretty good service, a great rate, and you may secured an excellent mortgage

I simply refinanced toward a different sort of mortgage and since I’d a few other funds – a home loan and an excellent HELOC – that have DOCFCU it had been sometime challenging workouts the brand new logistics with the brand new financial on occasion

“I have been a part for many years and has just refinanced my personal home loan having DOCFCU. There had been a few women in the mortgage section you to made me tremendously and you will leftover me personally state-of-the-art each step of one’s means. There have been some difficult situations in the process (that was questioned) and i also got particular technical troubles, back at my avoid, inside the distribution a few of the needed papers. Cecilia took the time commit far above to aid me having those people circumstances. Each other girls (Cecilia and you will Cindy) are fantastic possessions into business. Its patience and you can customer support try stellar, and that i would not hesitate to use DOCFCU to own my personal future financial demands.”

“I want to fit Octavia. Octavia was always quick, knowledgeable, and you will obvious in reaction, while you are becoming top-notch and you may polite in the sometimes seeking processes. I carefully preferred dealing with this lady. I enjoy future additional company with DOCFCU and remain a happy affiliate.”

“We entitled DOCFCU trying to get information on that loan. Once Denzel responded the device, We knew however listen rather than race myself from the mobile phone. He had a determination to simply help. We told me the sort out-of my personal label. Denzel said however browse and also have right back beside me. It grabbed below an hour to own him getting a keen respond to. He’d the actual document i very desperately called for. My spouce and i are very grateful to possess your!! He could be top-notch, extremely knowledgeable and type.”

“Outstanding customer service of the DOCFCU people user! I happened to be undergoing to invest in a different auto and you can obtained indispensable information because of the Jasmine, Affiliate Service Agent, on what would be necessary from me personally. She was most patient and you can professional. She gave me the woman lead guidance however, if I had extra issues. DOCFCU is very happy to own Jasmine payday advance cash Ohio on their class.”

Tamica are very useful, provided me with some very nice advice, and handled the loan in the a fast and you will effective trends, maybe not my personal usual experience in financial institutions and you may funds

“Exceptional customer care because of the DOCFCU team members Jasmine and you may Adrianna. These people were pleasant, polite, tenacious, educated, and you will elite group. This has been a long time since i caused instance exceptional customer service gurus. It spent some time working faithfully to address and you will fix people and each issue I got. I’m so glad to-be part of DOCFCU and to know my financial activities are increasingly being treated because of the such as for instance good great people.”

“I got just very elite solution out of Tamica, the mortgage Administrator who handled my case. Very, thank-you and you may Tamica really. I’m certain to tell that it tale on my relatives and relatives.”

“Home is Here – Thanks Service away from Trade FCU! I couldn’t have done this instead you, and in addition we couldn’t be pleased! Many thanks for your own assistance, diligence, and you may work in making out household feel the house.”

“We would like to talk about the prefer towards the assistance i gotten a week ago off Lisa Yards. She called all of us throughout the an excellent forged be sure try cashed of our very own membership and you can punctually solved the issue. We wished to commend her higher level commitment to high customer service.”

“I’m therefore pleased to help you Carina and you may Octavia, and thus satisfied by the their relationship and professionalism. They proactively reached out over help me find out a solution to simply help rating my personal HELOC cash in time and energy to buy the task you to would have to be carried out in my house to help you be ready for me to move into. Many thanks, Evan, having top such as an excellent people!”

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